Shipping & Returns

Shipping

ORDER PROCESSING
We pack and ship all orders between Monday and Friday.
All orders received up until midnight Sunday – Thursday will be dispatched the following day.

INTERNATIONAL SHIPPING POLICY
We offer shipping worldwide via Royal Mail International Tracked for parcels up to 2kg. Delivery timescales vary greatly and cannot be guaranteed by All Things Bloom. Prices vary across different regions and will be calculated at checkout.
Should you wish to place an order which exceeds 2kg, please get in touch with us at hello@atb.coffee and we will provide a bespoke shipping quote.

CUSTOMS, DUTIES & TAXES
All Things Bloom is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

DAMAGES
All Things Bloom is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

 

Returns & Refunds

COFFEE
As we roast all of our coffee to ensure that it's fresh when it gets to you.
We are unable to accept returns on our coffee orders due to their perishable nature.
If you are dissatisfied or if there is a problem with your order, contact us within 14 days of your purchase.
We’ll only replace or refund coffee if it’s faulty or damaged.This is subject to assessment by our Roastery team and Head of Coffee, as and when applicable.We will investigate the issue and remedy the situation.
We want you to be completely happy with your order, if the coffee taste isn't to your liking, our coffee team will be more than happy to help you discover other options based on your preferences.